Shipping Policy

Shipping & Delivery Policy

Processing Tim
  • Orders are processed within 1–3 business days after payment confirmation.
  • Customized or bulk orders may require additional processing time (up to 5 business days).
Transit Time
  • Domestic
  • International Shipping:
    • Estimated 7–10 business days via DHL/UPS/FedEx (including customs clearance).
      DHL/UPS/FedEx 
Total Delivery Time
  • Within 10 business days from order confirmation (processing + transit).
Shipping Cost
Free shipping for orders over ¥300 (domestic) or $50 (international).
  • Calculated based on package weight and destination for other orders.
Tracking Information
  • A tracking number will be provided via email once the order ships.
  • Track your package on the carrier’s official website or our Order Status page.
Holiday & Peak Season Adjustments
  • Processing and transit times may be delayed during national holidays or promotional events.
  • We will notify customers in advance via email if delays are expected.
International Orders
  • Recipients are responsible for customs duties, taxes, or fees imposed by their country.
  • We will not be liable for packages seized or delayed by customs.
Damaged or Lost Packages
  • Contact us within 7 days of delivery to report issues.
  • We will work with the carrier to resolve claims or provide replacements.
Key Promise
  • 98% of orders are delivered within 10 business days.
  • Dedicated customer support available 24/7 for shipping-related inquiries.

Contact email：yidaiyilu008@gmail.com